Due to the extension of the lockdown period announced by the UK and Scottish Governments we hope to provide clarity to some of our guests. The Berkeley Hotel group expect trading to be temporarily suspended until further notice. This will regularly be updated according in accordance with government guidelines as a when announced. Below we have also listed more detailed information that should assist you with regards to any upcoming existing or new bookings.
Thanks, and genuine gratefulness must be conveyed to everyone, from customers, friends, family, suppliers and our loyal hardworking employees. Without them all there would be no Berkeley Hotel. We have been humbled by the support and well-wishes you have all given us within the period of lockdown.
We are keen to find a solution during these exceptional circumstances and look to do so by working with all our guests and customers. All room bookings made until the 14th of May 2020 will be cancelled or will be honoured at a later date or deposits issued back as vouchers.
If you have made a booking through a third-party online travel or booking agent (such as Expedia or Booking.com) you must contact them direct. All third-party promotional vouchers validity will be extended.
WEDDING AND EVENTS
To all our wedding couples and those hosting events. Our wedding and events office is not open as usual. The team are not contactable directly by phone. We ask that you email the team or request a call back directly with the hotel. Please allow for some time for a reply as we are working with a skeleton staff within an alternative environment. We appreciate that booking an event or wedding does not just take days but can take years of arranging with not only the venue but all the connected valuable suppliers and for this to not go ahead as planned is distressing and devastating for everyone involved – we assure you that we are working though all queries received and contacting all wedding couples that might be affected.
RESTAURANTS & BARS & SPA
Our Restaurants & Bar are temporarily closed. This is due restriction imposed on use by the UK government. If you have an enquiry, please email the hotel directly.
All gift vouchers, packages or experiences expiry dates will be extended to allow all customers with the chance to use these in the future. We will continue to review our expiry dates in order to ensure that our guests and customers don’t lose out once the Coronavirus (Covid-19) pandemic passes.
Welcome to The Berkeley
Boutique Hotel, Function Suite & Wedding Venue in the heart of Ayr.
Berkeley House is a stones through away from the seafront and town centre of Ayr where guest can enjoy an array of artisan shops, cafe’s and restaurants.
The house benefits from private parking, enclosed walled gardens & illuminated licensed terrace, where guests can relax and share a glass of wine.
Berkeley House has had an extensive refurbishment to date with more to come, including room upgrades and additional bedrooms and facilities being added.
We recently had our Wedding Breakfast, and reception at this beautiful hotel. The owner Megan was positively marvellous when helping to arrange this, very approachable, attention to detail to décor of hosting room was outstanding. The Wedding breakfast menu was superb, not one complaint was uttered. The rooms each of staying guests were in, were individually unique and opulent. Only one downside was lack of tea making facilities, but one quick work to Megan and all is good. Would definitely recommend Berkeley Hotel for any function. If we had to chance to do it all again, we would not hesitate to choose the Berkeley again.
My partner and I decided to hold our engagement party in The Berkeley. When we went into view the function suite we felt very welcomed and taken care of. The staff went beyond the call of duty to make our night amazing the buffet we paid for didn’t only look amazing but tasted fantastic. We also stayed the evening in the bridal suite which was beautiful. We would highly recommend such a beautiful hotel to everyone.
Latest News & Offers
We are currently working on our weddings and events section. Our new brochures will be available soon. In the meantime please email us with any enquiries.